Overview

Ingram Micro has planned to move the Microsoft subscriptions to its connect model where it will ease the purchase process for resellers and customers and provide a very new experience. This article will provide the necessary actions required for placing an order for a new customer who does not have a Microsoft tenant domain.

Process

  1. Log in to your Reseller Control Panel.
  2. Here you will see a new Microsoft Catalog tile, please click on it to view the Microsoft Connect Services.

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  1. Select the subscription from the available subscription list. [Here we have selected CSP Microsoft 365 Commercial].

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  1. You can use the search option as well. Here the subscription having suffix starting with “CSP” are the Connect Subscriptions of Microsoft.

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  1. Click on the ADD TO CART button after selecting the subscription.

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  1. Once added to the Cart, click on the Cart icon to proceed with the purchase process.

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  1. Add the required number of licenses and click on the NEXT button.

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  1. As we are adding a new customer, select the Add New Customer button and fill the form with the customer information. Scroll down for more details.

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  1. Fill the complete form and click on the CREATE CUSTOMER button. Make sure you provide the correct customer address including company name, area code/ PIN Code, Country, State, etc. Else the order may fail.

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  1. If you are an existing reseller having the MPN ID entered previously will populate on this page. Else, you will have to enter the MPN ID here.

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  1. Scroll down and click on the NEXT button.

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  1. Provide the customer details and type the Microsoft tenant subdomain.

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  1. Scroll down, select the radio button of Create new Microsoft CSP account, and click on the NEXT.

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  1. Finally agree to the Ingram Micro, Microsoft, Marketplace terms and conditions and click on the BUY button.

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  1. As the order is placed, you will get the Sales Order number, click on the LOG IN AS CUSTOMER button to log in to the customer control panel.

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  1. Here the customer account is created and the subscription is available in the Customer Control Panel. Click on the CSP Microsoft Commercial tab.

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  1. Here you will see the Microsoft admin user credentials, click on the SIGN IN button and log in with the credentials shown on the screen.

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