Overview
This article will provide you information about how to Setup Scheduled Expiration Notification for Subscription through Unified Reseller Control Panel.
- You can setup prompt and periodic reminders, to be sent automatically to customers, notifying them about fast approaching expiry dates for specific subscriptions.
- An example of a scheduled expiration notification: “Your O365 subscription will expire in 10 days.”
- Then you may wish to send another reminder after a week that states, “Your O365 subscription will expire in 3 days.”
Process
There are 3 steps involved in completing the setup of scheduled expiration notification. You are reading:
- Step 1: Create a notification schedule
- Step 2: Configure the notification schedule
- Step 3: Assign the notification schedule to a service plan
Step 1: Create a Notification Schedule
The first step is to give a notification schedule a name.
1) Log in to your Reseller Control Panel (RCP) and switch to Classic Panel.
Fig. 1
2) Select ‘Billing’ from the top menu
Fig. 2
3) Select System > Settings > Notifications
Fig. 3
4) On the ‘Notifications’ page, select Subscription Expiration
Fig. 4
5) On the ‘Subscription Expiration’ page, click Add New Subscription Expiration Schedule button
Fig. 5
6) On the ‘Subscription Expiration Schedule. Add’ page, enter a unique name in the ‘Schedule Name’ field
Fig. 6
7) Click the Save button to finish creating the notification schedule
Fig. 7
Now you can configure your notification schedule (refer to ‘Step 2: Configure a Notification Schedule’).