Overview

You can easily change the subscription plans of your customer right from the reseller control panel. You can only switch/ change those subscriptions which have the availability of different plans.

Process

  1. Login to your Reseller Control Panel.

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  1. Click on the Customers tab from the left side menu.

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  1. Here you will see the list of subscriptions with the customers’ names.

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  1. Either search the customer name or the subscription name in the search box you want to change and hit enter.

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  1. Choose the subscription you want to change and at the extreme right of the subscription name click on the CHANGE button.

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  1. Select the plan and click on the SWITCH TO THIS PLAN BUTTON.

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  1. Scroll down and click on the NEXT button.

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  1. Review your Change Subscription order, agree to the Terms and Conditions and click on the CONFIRM button to place the order.

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  1. The changes will apply once the order will be completed.