Follow these steps in order to download a backed up database to your computer.
1) Log in to your Customer’s Control Panel (CCP)
2) Click on the ‘Dropmysite’ tab
3) The ‘Dropmysite’ page opens
4) Click on the Login to Dropmysite button
5) The Dropmysite (DMS) Dashboard opens
6) Click on the download files () button corresponding to database backup that you want to download
7) The ‘Create Download’ page opens
8) By default, the latest backup is selected in the ‘Backup date:’ field. If you want to download an older backup, select the date of the backup from the list of drop down options
9) Click the Download button (located at the bottom of the page)
10) The system packages your database into a dump file
11) DMS will let you know when the dump file is ready
12) Click on the ‘Please download from here if the download does not start automatically.’ link
13) The dump file downloads to your computer
Here is the complete list of articles related to database backups:
- How to: Add Your Database’s Access Information to DMS
- IM Hosted Database – How to: .Access Your Database’s Login Credentials; Username and Password
- How to: Enable Remote Access to 54.67.74.31 for OSA, cPanel and Plesk Users
- How to: Initialize Database Backups
- How to: Edit Database Access Information
- How to: Change the Frequency of your Scheduled Backups
- How to: Change the Number of Retained Backups
- How to: Change the Timezone for your Scheduled Backups
- How to: Change the Timing of your Scheduled Backups
- How to: View and/or Delete Database Backup History
- How to: Restore your Database
- How to: Delete a Database from your DMS Account
To see a complete list of all help articles for Dropmysite, refer to the Table of Contents (TOC) in the Dropmysite – Starter Guide.