The Drop-suite Portal is where all Dropmyemail functions reside. The following table lists all functionalities that can be performed from within the Drop-suite Portal and their availability to the different subscriptions:
Personal Email Backup
Business Email Backup
Business Email Archive
Insights & Relationships Report
You are required to access the Dropsuite Portal from the Customer Control Panel (refer to ’How to: Login to the Dropsuite Portal’ for detailed instructions).
Before you begin using the Dropsuite Portal and after assigning mailboxes to your Business Email Archive subscriptions (Gmail/O365 or Others) follow the instructions on journaling found on the Dropmyemail FAQs webpage: https://www.dropmyemail.com/faqs (under ARCHIVER > Journaling):
Following is a comprehensive list of all knowledge base articles related to the Drop-suite Portal (aka the Dropmyemail User Manual):
How to: Check the Progress of Archives/Backups/Downloads/Migrations
How to: View Archives & Backups
How to: Use the Advanced Search Feature & Save a Search
How to: Setup an Alert (Saved Search)
How to: Download and View Attachments
How to: Search Attachments (Attachments Manager)
How to: Use Dropmyemail for Mail Migration
How to: Generate, View and Download Reports
How to: Generate, Interpret & Download ‘Relationships’ Specialized Report
Why does it take so long for the initial backup/archive to be completed ?
Are your backups done incrementally ?
How do I delete an archived mailbox ?
Why aren’t archived folders getting updated ?
Is data retained after the service has been cancelled, and if so, for how long ?
Is there a limit to the size of the attachment ?
Is it possible to delete individual emails from the archive / backups ?
Will the date and time of the emails be preserved while migrating emails ?
Why does it fail to archive / backup my Gmail account ?
Note: In addition to these KB articles you can find additional topics about Dropmyemail here: https://www.dropmyemail.com/faqs.