You can purchase additional licenses if you need to assign more Dropbox accounts to Users. Follow the steps in this article for detailed instructions:

Note the following:

  1. i) Total number of licenses cannot be reduced to less than the number of currently ‘Active’ Users.
  2. ii) Total number of licenses cannot be reduced to less than the minimum required number of licenses. For example, you cannot reduce the number of licenses for ‘Dropbox Business – Standard’ service plan to less than 3 licenses.

 

1) Log in to the Customer Control Panel

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2) Select the Dropbox subscription for which the Customer is the Team Admin from the left-side menu options (you can identify different subscriptions based on the subscription ID)

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3) On the ‘Dropbox’ page, click on the MANAGE LICENSES button found on the ‘ADMINISTRATION’ tile

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4) ‘Buy More Licenses’ window pops-up, use the + or buttons to increase or decrease the number of licenses

 

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1) (if applicable) The ‘You will get additional ‘Dropbox Business - Licenses’ alerts you that you are purchasing additional licenses while you still have unassigned licenses.

 

2) Number of unassigned licenses can be found under ‘Available’.

  

REMINDER!

 

i) Total number of licenses cannot be reduced to less than the number of currently ‘Active’ Users.

 

ii) Total number of licenses cannot be reduced to less than the minimum required number of licenses. For example, you cannot reduce the number of licenses for ‘Dropbox Business – Standard’ service plan to less than 3 licenses.

iii) Click the OK button once the required license seats are increased.

 

 

6) Confirm your order details and then click the CONFIRM button

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7) You will receive a notifications updating you on the order being processed.