Overview

This document will provide an end to end information about how to turn off auto renew of a subscription.

Process

  1. Login to the Customer Control Panel.

 

  1. Click on Ecwidin the left side menu.

 

  1. On Ecwid page, click on ACTIONS > Disable Automatic Renewal.

 

  1. You will get notification at the top right corner.

 

  1. Status of Automatic Renewal will change to Disabled.

 

  1. If you want to Re – Enable Automatic Renewal, follow step 1, 2 and click on ACTIONS > Enable Automatic Renewal.

 

  1. You will get notification at the top right corner and the Automatic Renewal status will change to Enabled.