00 Introduction to Ingram Micro Cloud Marketplace
Modern Support - Contact Directory
Modern Support Self Service Portal (SSP) - How to login
Modern Support Self Service Portal (SSP) - How to create a ticket
Modern Support Self Service Portal (SSP) - How to manage tickets
Modern Support - Contact Directory for End-Customers to report Microsoft Office 365 issues
02 How to View & Download Invoices and other Financial Documents
03 How to Pay Unpaid Invoices
11 Adding credit cards at UX1 Control Panel
04 How to activate and configure your White-Label Marketplace
00 Starter Guide - Branding and Customer Enablement
03 Ordering a New Office 365 Subscription for an Existing Tenant through the Re-seller Control Panel
12 Things to Keep in Mind About Microsoft CSP Tenant Domains
Azure NCE Reserved Instances (RIs) – First SKU Order
How to create an Azure NCE subscription ID
55 How to transition from Azure CSP to Azure NCE - Multiple subscriptions

Browse Support Topics

For New Resellers

How to Use the Cloud Marketplace 6
Frequently Asked Questions 3
About Support 5

Cloud Referral

Cloud Referral - Starter Guide 4
Cloud Referral - FAQs 8
Cloud Referral Portal 6

Cloud Marketplace

Ideas Portal 2
Go-to-Market Hub 31
ConnectWise Integration Guide 15
Billing - General 16
Cloud Marketplace - Starter Guide 27
Shopping Cart Feature 5
Billing - Net Terms - FAQs 16
Billing - Direct Debit - FAQs 17
Billing - Consolidated Invoicing - FAQs 19
Release Notes 27
Cloud Store 7
Cloud Store - Sales Category 5

Cloud Marketplace Integrations

PSA Integrations - Introduction & Release Notes 7
PSA Integrations - ConnectWise 15
PSA Integrations - Autotask 9
Cloud Marketplace APIs 1

Reseller Control panel

Branding 9
New Unified Control Panel 113

Customer Control Panel

Customer Control Panel - Starter Guide 19

Backup and Disaster Recovery

Acronis 14
Dropsuite - NFR 4
IBM Spectrum Scale 2
IBM Spectrum Storage Insights Pro 9
IBM Spectrum Protect Plus 9
Storage Guardian 11
Acronis Backup for O365 7
Acronis Backup - PAYG and Capped Storage 9
Acronis - Volume Pricing/ Branding and White Labeling 5
Dropmysite (DMS) 68
Dropsuite - Email Backup and Archiving 38

Business Applications

Adobe 2
HelloSign - Connect 2
Microsoft CSP Perpetual Software 3
Microsoft - Software Subscriptions in CSP 1
Microsoft – Windows 10 8
IBM SPSS Modeler 13
IBM SPSS Statistics 14
Autodesk 23
DocuSign 10
Intuit Quickbooks Online (QBO) 7
Microsoft Dynamics 365 for Financials 4
NCR 2
New Day At Work - Workspace 365 29

Cloud Enablement Services

AvePoint - Migration Suite 9
BitTitan – MSP Complete 17
IDSync 13
IDSync Reseller's Subscription 11

Communication and Collaboration

TeamViewer 1
Cisco Flex 1
Skype for Business (Microsoft Teams) 10
Cisco 1
Cisco Spark 3
DropBox 35
Google Workspace 19
IBM Connections Cloud 19
Ingram Micro Hosted Exchange 33
Ingram Micro Microsoft Lync 4
Ingram Micro Sharepoint Foundation 2010 8
Intermedia 6
Microsoft Office 365 47
Nomadesk 16

Digital Marketing

Ecwid - Online Store 12
SiteLock 7

Industry Solutions

Microsoft Office 365 Charity 1
O365-Academics : Microsoft Office 365 - Education 4
FAQ - Microsoft EOL Subscription 1

Infrastructure

Ingram Micro IaaS Azure Security Services 1
IaaS Cost Optimization Services 4
IaaS Managed Services 8
Amazon Web Services (AWS) - Cloud Checker 16
Ingram Micro AWS FTR 1
IBM Cloud 17
Ingram Micro Cloud Orchestrator (IMCO) 33
Microsoft Azure 69

Security

Check Point 10
Sophos 1
Symantec Email Security Safeguard 5
IBM MaaS360 with Watson 24
Symantec Endpoint Protection - Migration 5
Cisco Umbrella 4
Norton WiFi Privacy 12
DeliverySlip Secure Messaging 28
Entrust 16
ESET 12
Kaspersky Lab 17
Norton 26
Rpost - RMail 8
Spamina 14
Trend Micro - Worry Free Business Security 11
Trend Micro - Hosted Email Security (HES) 17
Trend Micro - Cloud App Security 6

Connect

Microsoft 365 Connect 7
Connect 14

Cloud Platform

Cloud Solutions 1

Unpublished Articles (Do Not Use)

Ingram Micro Virtual Machines 0
Ingram Micro Virtual Private Server Hosting 0
Ingram Micro Web Hosting 0