IngramCloud

How to Use the Cloud Marketplace 6

• 00 Introduction to Ingram Micro Cloud Marketplace
• 01 How to Become a Reseller with Ingram Micro
• 02 How to Sign in to the New Ingram Micro Reseller Control Panel
• 03 Ingram Micro Cloud Marketplace Reseller Starter Guide
• 04 How to use Cloud Marketplace unified Reseller control panel Video series

See all 6 articles

Frequently Asked Questions 3

• Reseller Control Panel URLs
• 02 I am a new reseller with Ingram Micro Cloud, when should I expect my first invoice?
• 03 Ingram Micro mails going to SPAM folder

About Support 6

• Modern Support - Contact Directory
• 02 L2 Channel Support for the META Region
• 03 Reference Guide - Ingram Micro Support
• Modern Support Self Service Portal (SSP) - How to login
• Modern Support Self Service Portal (SSP) - How to create a ticket

See all 6 articles

Cloud Referral - Starter Guide 4

• 01 Cloud Referral Program – Starter Guide
• 02 How to: Sign-up for the Cloud Referral Program
• 03 How to: Purchase Additional Licenses for Referral Customers
• 04 Marketing - Best Practices

Cloud Referral - FAQs 8

• 01 How does the Cloud Referral Program work?
• 02 How are commissions calculated?
• 03 What services carry the cloud referral program?
• 04 What are my payout options?
• 05 How can I increase my referrals?

See all 8 articles

Cloud Referral Portal 6

• 01 How to: View My Affiliate Link
• 02 How to: Add a Banner Ad to My Website
• 03 How to: Add a Banner Ad to Social Media
• 04 How to: View Commissions
• 05 How to: Update Profile Information

See all 6 articles

Ideas Portal 2

• 01 Ideas Portal - Introduction
• 02 Ideas Portal – Accessing the Portal

Partner Portal 5

• 01 Partner Portal - Introduction
• 02 Partner Portal – Contact Support
• 03 Partner Portal – Accessing the Partner Portal
• 04 Accessing Programs
• 05 How to Complete a Task

Go-to-Market Hub 31

• 0.1 Ingram Micro Cloud Go-to-Market Hub Update - January 2021
• 00 Ingram Micro Cloud Go-to-Market Hub Update - October 2020
• 01 Introducing the Go-to-Market Hub, your access to sales training and marketing materials
• 02 Go To Market Hub - Getting started
• 03 Go to Market Hub – Setting Up Your Account

See all 31 articles

ConnectWise Integration Guide 15

• 01 ConnectWise Integration - Introduction
• 02 Release Notes for ConnectWise Integration 1.2
• 02.1 Release Notes for ConnectWise Integration 1.3
• 02.2 Release Notes ConnectWise Integration 1.4
• 03 Configuring ConnectWise Integration

See all 15 articles

Billing - General 17

• 01 How To Switch To Classic Panel
• 02 How to View & Download Invoices and other Financial Documents
• 03 How to Pay Unpaid Invoices
• 04 How to View Order History
• 05 How to Setup Or Enable Credit Card or Other Automatic Payment Method

See all 17 articles

Cloud Marketplace - Starter Guide 27

• 01 Activating Your Ingram Micro Cloud Marketplace Account
• 02 How Do I Set the Security Question and Answer for The Staff User?
• 03 How do I sign up for notifications on Marketplace updates and downtime
• 04 How to activate and configure your White-Label Marketplace
• 05 How to Add a New Customer to Unified Reseller Control Panel

See all 27 articles

Shopping Cart Feature 5

• 01 Shopping Cart - Introduction
• 02 How to: Save Shopping Carts
• 03 How to: View Saved Shopping Carts
• 04 How to: Edit Saved Shopping Carts
• 05 How to: Delete Saved Shopping Carts

Billing - Net Terms - FAQs 17

• 00 Wire transfer, EFT and Check payments details for submitting payments for invoices
• 01 What is the approval process for using “Net 30 Terms”?
• 02 About the ‘Credit Hold’ Status on Your Account
• 03 Can a Net Terms reseller add a new credit card?
• 03 Can I change an existing Credit Card payment terms over to “Net 30 Terms”?

See all 17 articles

Billing - Direct Debit - FAQs 17

• 01 Are there different types of Direct Debit Schemes and which one applies to the Ingram Micro Cloud Marketplace?
• 02 Does the Direct Debit Mandate expire?
• 03 How long does the transfer take from a current payment method to Direct Debit?
• 04 How To Setup Direct Debit As Payment Method in New Unified Reseller Control Panel
• 05 I am an existing Ingram Micro Cloud Reseller, can I sign up for “Direct Debit”?

See all 17 articles

Billing - Consolidated Invoicing - FAQs 20

• 01 About the ‘Credit Hold’ Status on Your Account
• 02 Are all subscriptions/services included in consolidated invoicing? What is not included?
• 03 Can I receive one invoice for all my transactions?
• 04 Can I still receive one invoice per customer?
• 05 Can you provide an example of how the invoicing will work?

See all 20 articles

Release Notes 25

• Ingram Micro Cloud Marketplace – Microsoft Update – April 2021
• Ingram Micro Cloud Marketplace Update - March 2021
• Ingram Micro Cloud Go-to-Market Hub Update - October 2020
• Ingram Micro Cloud Marketplace – Microsoft Update – October 2020
• Ingram Micro Cloud Marketplace Upgrade - May 2020

See all 25 articles

Cloud Store 7

• 01 Overview of the Cloud Store
• 02 Cloud Store - Quick Start Guide
• 03 Cloud Store - Table of Contents
• 04 Downloads
• 05 Roles and Responsibilities

See all 7 articles

Cloud Store - Sales Category 5

• 01 Sales Category – Introduction
• 02 How to: Create a New Sales Category
• 03 How to: Add a Service to a Category
• 04 How to: Add or Change Sales Category's Icon
• 05 How to: Remove a Sales Category’s Icon

Branding 9

• 00 Starter Guide - Branding and Customer Enablement
• 01 Branding: Introduction
• 02 Add Externally Hosted Domains
• 03 Creating a Brand
• 04 Set Up DNS Records for Branding

See all 9 articles

New Unified Control Panel 113

• 00 Overview and Introduction about Unified Reseller Control Panel and Marketplace
• 01 Introduction to the Reseller Control Panel
• 01.a How to add a Staff user to Unified Reseller Control Panel
• 02 How to View and Update Account Profile in Unified Reseller Control Panel
• 03 How to Check Action Log in Unified Reseller Control Panel

See all 113 articles

Customer Control Panel - Starter Guide 19

• 01 Introduction to the Customer Control Panel (CCP)
• 02 How to Purchase a Subscription from Customer Control Panel
• 03 How to Purchase Additional Resources
• 04 How to Login to myCP (User’s Customer Control Panel)
• 05 How to View Subscriptions from the Customer Control Panel

See all 19 articles

Acronis 14

• 10 How to: Download and Install the Acronis Backup Agent
• 01 Acronis - Overview
• 02 Acronis Backup Cloud Starter Guide
• 03 Purchasing an Acronis Subscription – Things to Keep in Mind
• 04 How to: Setup a New Acronis Backup Account (Customer)

See all 14 articles

Dropsuite - NFR 4

• 01 Starter Guide – Dropsuite NFR (Not For Resale)
• 02 How to Purchase Dropsuite NFR from Ingram Micro Cloud Marketplace
• 03 How to Log in to Dropsuite Portal from the Reseller Control Panel
• 04 How to Download Dropsuite NFR Application from the Reseller Control Panel

IBM Spectrum Scale 2

• 01. IBM Spectrum Scale - Starter Guide
• 02. How to Purchase IBM Spectrum Scale from Reseller Control Panel

IBM Spectrum Storage Insights Pro 9

• 01. Starter Guide - IBM Spectrum Storage Insights Pro
• 02. How to Purchase a Subscription for IBM Spectrum Storage Insights Pro from Reseller Control Panel
• 03. How to Purchase a Subscription for IBM Spectrum Storage Insights Pro from Customer Control Panel
• 04. How to Renew a Subscription for IBM Spectrum Storage Insights Pro
• 05. How to Disable the Auto-Renewal for IBM Spectrum Storage Insights Pro

See all 9 articles

IBM Spectrum Protect Plus 9

• 01. Starter Guide - IBM Spectrum Protect Plus
• 02. How to Purchase IBM Spectrum Protect Plus from Reseller Control Panel
• 03. How to Purchase a Subscription for IBM Spectrum Protect Plus from Customer Control Panel
• 04. How to Enable/Disable Auto-Renewal for a Subscription for IBM Spectrum Protect Plus
• 05. How to Renew a Subscription for IBM Spectrum Protect Plus

See all 9 articles

Storage Guardian 11

• 00 Starter Guide - Storage Guardian
• 01 How to Purchase Storage Guardian from the Cloud Marketplace
• 02 How to Purchase Storage Guardian from Customer Control Panel
• 03 How to Update/Manage Add-on of Storage guardian subscription from Customer Control Panel
• 04 How to Change Resource limits of Storage Guardian from Customer Control Panel

See all 11 articles

Acronis Backup for O365 7

• 01 Acronis Backup for O365 – Starter Guide
• 02 How to: Assign Acronis to Your O365 Administrator
• 03 How to: Download and Install Acronis Backup Agent
• 04 System Requirements for Running the Acronis Backup Agent
• 05 How to: Run a Backup Recovery

See all 7 articles

Acronis Backup - PAYG and Capped Storage 9

• 01 Acronis Backup Cloud Starter Guide
• 02 How to Purchase Acronis PAYG from Ingram Micro Cloud Marketplace
• 03 How to Download and Install Mobile Agent on Mobile Devices
• 04 Downloading and Installing the Acronis Backup Client
• 05 Acronis Backup Client System Requirements

See all 9 articles

Acronis - Volume Pricing/ Branding and White Labeling 5

• 01 Volume Pricing / Branding & White Labeling - Starter Guide
• 03 How to Purchase Acronis Volume Pricing Subscription from the Reseller Control Panel
• 04 FAQ - How Can I access Acronis Management Console from Reseller Control Panel (Single Sign On)?
• 05 FAQ-I purchased an Acronis Volume Pricing service plan (Tier 3) but have some pre-existing Acronis service plans, what happens to them?
• 06 How to: Create Administrator & Activate Acronis Management Console Account

Dropmysite (DMS) 68

• 01 Starter Guide - Dropmysite (DMS) - Starter Guide
• 02 How to Purchase Dropmysite from Reseller Control Panel
• 03 How to Purchase Dropmysite from Customer Control Panel
• 04 Customer Control Panel - About the Interface of Dropmysite
• 05 Customer Control Panel - Creating a Database Profile in Dropmysite

See all 68 articles

Dropsuite - Email Backup and Archiving 38

• 01 Dropmyemail - Starter Guide
• 02 How to Purchase Dropsuite Email Backup and Archiving from the Reseller Control Panel
• 03 How to: Check Provisioning Status for Dropsuite - Email Backup and Archiving
• 04 How to: Upgrade/Downgrade a Dropmyemail Subscription
• 05 How to : Login to the Dropsuite Portal

See all 38 articles

Adobe 2

• 01 How to Purchase Adobe Cloud from Ingram Micro Cloud Marketplace
• 02 How to Update the Resources for Adobe Cloud from the Customer Control Panel

HelloSign - Connect 2

• 01 How to Purchase HelloSign Subscription from the Ingram Micro Cloud Marketplace
• 02 How to Activate the HelloSign Subscription

Microsoft CSP Perpetual Software 3

• 01 How to Purchase Microsoft Perpetual Software in CSP from Reseller Control Panel
• 02 How to View and Download the Software for Microsoft Perpetual Subscription
• 03 How to View and Copy the License Key of the Microsoft CSP Perpetual Subscription

Microsoft - Software Subscriptions in CSP 1

• How to Purchase Microsoft Software Subscriptions

Microsoft – Windows 10 8

• 01 Windows 10 – Starter Guide
• 02 Troubleshooting Activation Errors
• 03 How to: Verify Windows 10 Enterprise is Enabled on the End-user’s Device
• 04 How to: Join End-users’ Devices to Azure AD (Install Windows 10 Enterprise on New Devices)
• 05 How to: Assign Windows 10 Enterprise Licenses to End-users

See all 8 articles

IBM SPSS Modeler 13

• 01 IBM SPSS Modeler - Starter Guide
• 02 How to purchase IBM SPSS Modeler from Cloud Marketplace
• 03 How to Purchase IBM SPSS Modeler from Reseller Control Panel
• 04 How to Purchase IBM SPSS Modeler from Customer Control Panel
• 05 How to login to IBM SPSS Modeler portal from Customer Control Panel

See all 13 articles

IBM SPSS Statistics 14

• 01 IBM SPSS - Starter Guide
• 02 How to purchase IBM SPSS Statistics from Cloud Marketplace
• 03 How to purchase IBM SPSS Statistics from Reseller Control Panel
• 04 How to login to IBM portal from Customer Control Panel
• 05 How to purchase IBM SPSS Statistics from Customer Control Panel

See all 14 articles

Autodesk 23

• 01 Autodesk - Starter Guide
• 02 How to Purchase Autodesk from the Unified Reseller Control Panel
• 03 How to Purchase Autodesk from the Customer Control Panel
• 04 How to: Check Autodesk’s Provisioning Status on your Reseller Control Panel (RCP)
• 05 How to: Handle Provisioning Failure for Error Codes: 70 & 71

See all 23 articles

DocuSign 10

• 00 DocuSign - Starter Guide
• 01 How to Purchase DocuSign from the Cloud Marketplace
• 02 How to Purchase a DocuSign Subscription from Customer Control Panel
• 04 How to: Change Resources of your Docusign Subscription
• 05 How to: Enable or Disable Automatic Renewal of your Docusign Subscription

See all 10 articles

Intuit Quickbooks Online (QBO) 7

• 01 Intuit Quick Books - Starter Guide
• 02 How to: Create Administrator’s Quick books Account
• 03 How to: Download the Quick Books Client
• 04 How to: Access Administrator’s/Customer’s Quic kBooks Account (CCP)
• 05 How to: Invite Accountant(s) to Use Quick Books

See all 7 articles

Microsoft Dynamics 365 for Financials 4

• 01 MS Dynamics 365 for Financials – Starter Guide
• 02 First-Time Access to Microsoft Portal (Mandatory)
• 03 How to Change the CSP Partner Relationship of Dynamics 365 subscription for an Existing Customer
• 04 How to: Upgrade/Downgrade Licenses Quantity (CCP)

NCR 2

• NCR - Starter Guide
• How to: View Information on a Provisioned NCR Product

New Day At Work - Workspace 365 29

• 01 Workspace 365 - Starter guide
• 02 How to Purchase Workspace 365 from Ingram Micro Reseller Control Panel
• 03 How to Purchase Workspace 365 from Reseller Control Panel
• 04 How to Purchase Workspace 365 from Customer Control Panel
• 05 Adding New Users to Workspace 365

See all 29 articles

AvePoint - Migration Suite 9

• 01. AvePoint - Cloud Backup Starter Guide
• 02. How to Purchase AvePoint from Unified Reseller Control Panel
• 03. How to Check the Provisioning Status of Your AvePoint Subscription Order
• 04. How to View the AvePoint Subscription
• 05. How to Change or Update Resource Limit for the Avepoint Subscription

See all 9 articles

BitTitan – MSP Complete 17

• 01. BitTitan - Starter Guide
• 02. How to Purchase BitTitan from Reseller Control Panel
• 03. How to Purchase BitTitan from Customer Control Panel
• 04. Getting Started with BitTitan - Onboarding
• 05. How to Login to BitTitan Account

See all 17 articles

IDSync 13

• 01 IDSync - Starter Guide
• 02 How to Purchase IDSync subscription from the Reseller Control Panel
• 03 IDSync Updates – IDSync Cloud Billing Studio Software Enhancement
• 05 IDSync Products - Wiki References
• 06 Customer's Subscription – How to Update Resource Limit

See all 13 articles

IDSync Reseller's Subscription 11

• 00 IDSync Reseller's Subscription - Starter Guide
• 01 How to Purchase IDSync Reseller Subscription from Reseller control panel
• 02 How to check Provisioning Status in Reseller Control Panel
• 03 How to Purchase Additional Licenses of IDSync Reseller Subscription
• 04 How to Renew IDSync Reseller Subscription from Reseller control panel

See all 11 articles

TeamViewer 1

• 01 TeamViewer – Subscriptions and Add-ons

Cisco Flex 1

• 01 How to Purchase Cisco Flex from Unified Control Panel

Skype for Business (Microsoft Teams) 10

• 01 Skype for Business to Teams migration support guide
• FAQ - Calling capabilities
• FAQ - Device Compatibility
• FAQ - Intelligent Communications/General
• FAQ - Management Capabilities

See all 10 articles

Cisco 1

• Cisco - Add Cisco Reseller ID (DRAN) in Reseller Control panel

Cisco Spark 3

• 01 Cisco Spark - Starter Guide
• 02 How to: Purchase Cisco - Spark from Ingram Micro Cloud Market Place
• FAQ - Cisco Spark

DropBox 35

• 01 Dropbox - Starter Guide
• 02 Dropbox New Feature Update
• 03 How to Purchase Dropbox from the Reseller Control Panel
• 04 How to Purchase Dropbox Connect Subscription from Ingram Micro Cloud Marketplace
• 05 How to Provision Dropbox Connect Subscription

See all 35 articles

Google G Suite 22

• 01. Google Workspace (Formally G - Suite)- Starter Guide
• 02. Before your Purchase of a Google Subscription
• 03. How to: Place a new Order for Google Workplace
• 04 Connect to Channel - Reseller Cloud Identity
• 05. Transfer an Existing Domain Already Registered with Google

See all 22 articles

IBM Connections Cloud 19

• 01. Starter Guide
• 02. How to place an order for IBM Connections Cloud from Reseller Control Panel
• 03. How to place an order for IBM Connections Cloud from Customer Control Panel
• 04. Getting New Users Started on IBM Connections Portal
• 05. How to: View Customer Information

See all 19 articles

Ingram Micro Hosted Exchange 33

• Adding an Email to the Blacklist in SpamExperts
• Adding the Autodiscover DNS Record for Exchange
• Configuring ActiveSync on Windows Phone 7 or 8
• Configuring Outlook 2010 to Connect with Exchange Server - Autodiscover
• Configuring Outlook 2013 to Connect with Exchange Server - Autodiscovery

See all 33 articles

Ingram Micro Microsoft Lync 4

• Adding Microsoft Lync 2013 Licenses to Your Hosting Subscription
• Downloading and Configuring the Lync Client
• Enabling Lync for Your Users
• Microsoft Lync 2013: Starter Guide

Ingram Micro Sharepoint Foundation 2010 8

• Adding New SharePoint Users in the Customer Control Panel
• Managing SharePoint Users
• Purchasing SharePoint Hosting
• Resetting Your SharePoint Site
• Setting Up SharePoint on a New SubDomain

See all 8 articles

Intermedia 6

• How to Purchase Intermedia from Ingram Micro Reseller Control Panel
• FAQ – Intermedia
• Intermedia Starter Guide - Next CP
• How to Get Notifications from Intermedia Control Panel
• How to Access Intermedia’s Control Panel from the Customer’s Control Panel

See all 6 articles

Microsoft Office 365 47

• 03 Ordering a New Office 365 Subscription for an Existing Tenant through the Re-seller Control Panel
• 01 Starter Guide : Microsoft CSP for Ingram Micro Cloud Re-sellers
• 02 Ordering an Office 365 Subscription with a New Tenant
• 04 Adding Seats to an Existing Subscription through the Re-seller Control Panel
• 05 Cancelling CSP Subscriptions through Reseller Control Panel

See all 47 articles

Nomadesk 16

• 01 Nomadesk - Starter Guide
• 02 How to Purchase Nomadesk from Reseller Control Panel
• 03 How to Purchase Nomadesk from Customer Control Panel
• 04 How to Upgrade Nomadesk Trial to Paid Version
• 05 How to Add a New User to Nomadesk

See all 16 articles

Ecwid - Online Store 12

• 01 Ecwid_Starter Guide
• 02 How to: Subscribe to Ecwid
• 03 How to purchase Ecwid from Customer Control Panel
• 04 How to create a store in Ecwid in Customer Control Panel
• 05 How to manage store from Ecwid

See all 12 articles

SiteLock 7

• 01 SiteLock - Starter Guide
• 02 How to Purchase SiteLock from Ingram Micro Reseller Control Panel
• 03 How to Purchase SiteLock from the Customer Control Panel
• 04 How to Link Your Domain to SiteLock
• 05 How to: Associate your SiteLock Service with a Domain/Website

See all 7 articles

Microsoft Office 365 Charity 1

• How to place an order for Office 365 Charity from Reseller Control Panel

O365-Academics : Microsoft Office 365 - Education 4

• 01: O365 Academics_Starter Guide
• 02: O365 Academics_How to purchase Office 365 Education from Reseller Control Panel
• 03: O365 Academics_How to view the authorized Customers in O365 Academics
• FAQ – Office 365 Academics

FAQ - Microsoft EOL Subscription 1

• FAQ - EOL Subscription for Microsoft

Ingram Micro IaaS Azure Security Services 1

• How to order Ingram Micro Azure Security Services

IaaS Cost Optimization Services 4

• 01 How to Submit an Order for CloudCheckr for Azure
• 04 Edit Subscription name in Cloudcheckr for Azure
• 05 Adding New Subscriptions to Existing Azure Resellers in Cloudcheckr
• 02 CLOUDCHECKR ONBOARDING GUIDE FOR INGRAM MICRO RESELLERS

IaaS Managed Services 8

• 01 – IaaS Managed Services Starter Guide
• 02 – Purchasing Standard Offerings from Ingram Micro Cloud Marketplace
• 03 – Purchasing Professional Offerings from Ingram Micro Cloud Marketplace
• 04– Purchasing Premium Offerings from Ingram Micro Cloud Marketplace
• 05– Purchasing Standard Offering from Customer Control Panel

See all 8 articles

Amazon Web Services (AWS) - Cloud Checker 16

• 01 - AWS Starter Guide
• 02 - Purchasing Process of AWS from Ingram Micro Cloud Marketplace UX1
• 03 - How to place order of AWS from Reseller Control Panel
• 04 - How to place an order of AWS from Customer Control Panel
• 05 - How to login to AWS Console from Reseller Control Panel

See all 16 articles

IBM Cloud 16

• 00. Starter Guide - IBM Cloud
• 01. How to Purchase IBM Cloud from Ingram Micro Cloud Marketplace (UX1)
• 02. How to login to IBM cloud Portal
• 03. How to purchase IBM Cloud from Reseller Control Panel
• 04. How to purchase IBM Cloud from Customer Control Panel

See all 16 articles

Ingram Micro Cloud Orchestrator (IMCO) 57

• 01 Ingram Micro Cloud Orchestrator (Cloud Orchestrator) - Starter Guide
• 02 How to Enable Cloud Orchestrator
• 03 How to Check an Azure Subscription’s Readiness for Use within the IMCO Portal
• 04 How to Assign a “Friendly” Name to a Cloud Provider's Subscription
• 05 How to Create Users and Assign Primary Roles from the Customer Control Panel

See all 57 articles

Ingram Micro Virtual Machines 10

• Windows Server 2012 : Windows Hyper-V Virtual Machine Starter Guide
• Windows Server 2012 : Creating Additional RDP Users to Connect with a Windows Virtual Machine
• Windows Server 2012 : Create a VPN on Windows Server 2012 VM
• Windows Server 2012 : Windows Hyper-V Virtual Machine: Starter Guide
• Windows Server 2012 : Configuring MS Firewall

See all 10 articles

Ingram Micro Virtual Private Server Hosting 50

• CentOS : Disabling or Enabling DNS Recursion on Your Bind Server
• cPanel - Creating a MySQL Database in cPanel
• cPanel : Creating a New cPanel Account
• cPanel : Creating and Managing MySQL Databases in cPanel
• cPanel : Creating Custom Nameservers in WHM

See all 50 articles

Ingram Micro Web Hosting 22

• Managing DNS Records
• Linux Platform : Managing DNS Records
• Linux Platform : How to: Enable SFTP on Shared Hosting Accounts (Linux) and Access Your Webspace
• Linux Platform : Enabling WHOIS Privacy on Your Domain
• Linux Platform : Purchasing and Installing an SSL Certificate

See all 22 articles

Microsoft Azure 67

• 00 Azure Onboarding Journey with Ingram Micro
• 01 Azure Starter Guide - NextCP
• 02 How to Create an Azure CSP Subscription ID
• 03 How to create an Azure CSP Subscription ID through the Customer Control Panel
• 04 How to Purchase Visual Studio Service via Azure CSP

See all 67 articles

Check Point 10

• 00 - How to purchase Check Point products on the Cloud Marketplace
• 01 - How to input your Check Point Partner ID into the Marketplace platform
• 02 - CloudGuard Network Security (IaaS) Deployment and Admin Resources
• 03 - SandBlast Agent Deployment and Admin Resources
• 04 - SandBlast Mobile Deployment and Admin Resources

See all 10 articles

Sophos 1

• 01 Sophos Partner Set Up Guide

Symantec Email Security Safeguard 5

• 01 Symantec Email Security – Starter Guide
• 02 How to Purchase Symantec Email Security Safeguard Subscription from the Reseller Control Panel
• 03 How to View the Symantec Email Security Safeguard Subscription in the Customer Control Panel
• 04 How to Disable or Enable Automatic Renewal of Symantec Email Security Safeguard Subscription
• 05 How to Update Resource Limits of your Symantec Email Security Safeguard

IBM MaaS360 with Watson 24

• 01 Starter Guide - IBM MaaS 360
• 02 How to Purchase IBM MaaS 360 from Reseller Control Panel
• 03 How to View the Subscription
• 04 How to Change Resource Limits - IBM MaaS 360
• 05 How to Upgrade a Plan for IBM MaaS 360

See all 24 articles

Symantec Endpoint Protection - Migration 5

• FAQ - How long does the upgrade take?
• FAQ - Symantec Enterprise Service Provider (ExSP) Migration
• FAQ - When Reseller can actually upgrade their customer?
• FAQ - Why does the Upgrade Button appear to be grayed out in my SEP Cloud Console Upgrade readiness page?
• Symantec Endpoint Protection Cloud - Migration Process Workflow

Cisco Umbrella 4

• 01 Cisco Umbrella - Starter Guide
• 02 How to purchase Cisco Umbrella from Ingram Micro Cloud Reseller Control Panel
• 03 How to Update the License seats for Cisco Umbrella
• 04 How to: Cancel the subscription

Norton WiFi Privacy 12

• 01 - Norton WIFI - Starter Guide
• 02 - How to Purchase Norton Wi-Fi Privacy from Marketplace
• 03 - How to place an order for Norton Wi-Fi Privacy from Reseller Control Panel
• 04 - How to purchase Norton Wi-Fi Privacy from Customer Control Panel
• 05 - How to assign license to the user

See all 12 articles

DeliverySlip Secure Messaging 28

• 01 DeliverySlip – Starter Guide
• 02 How to Purchase Delivery Slip from Customer Control Panel
• 03 How to: Setup Secure Messaging Customer Portal
• 04 How to: Create Users' Credentials for Secure Messaging Customer Portal
• 05 How to: Send and Receive Secure Messages

See all 28 articles

Entrust 16

• 01 Starter Guide
• 03. How to Purchase Entrust from Reseller Control Panel
• 04. How to purchase Entrust from Customer Control Panel
• 05 How to Add a Domain to Entrust
• 06 How to submit a Certificate Creation order for Entrust

See all 16 articles

ESET 11

• 01 ESET Starter Guide
• 02 How to Purchase ESET Subscription from the Reseller Control Panel
• 03 How to: Create a Security Administrator
• 04 How to: Delete a Security Administrator
• 05 How to: Place an ESET Subscription on Hold

See all 11 articles

Kaspersky Lab 17

• 00 Kaspersky - Starter Guide
• 01 How to Purchase Kaspersky Subscription from the Reseller Control Panel
• 02 How to Purchase Kaspersky from Customer Control Panel
• 03 How to manage/add number of devices in Kaspersky
• 04 How to view Activation code of Kaspersky Subscription

See all 17 articles

Norton 26

• 01 Starter Guide
• 02 How to Purchase Norton from Customer Control Panel
• 03 How to Purchase Norton Security from Reseller Control Panel
• 04 How to Upgrade to Paid Version
• 05 How to: View a Subscription’s Information

See all 26 articles

Rpost - RMail 8

• Rpost - RMail
• 01 How to Purchase RMail Subscription from Ingram Micro Reseller Control Panel (UX1 Cloud Marketplace)
• 02 How to- Purchase RMAIL from Customer Control Panel (CCP)
• 03 How to Increase or Decrease Resource Limits for RMail Subscription
• 04 How to Enable or Disable Automatic Renewal of the RPost – Rmail Subscription

See all 8 articles

Spamina 14

• 01 Spamina Starter Guide
• 02 How to Purchase Spamina from Customer Control Panel
• 03 How to Check Provisioning Status for a Spamina Subscription
• 04 How to Configure and Setup Your Spamina Product
• 05 How to Edit Spamina Product(s) Assigned to Service Users

See all 14 articles

Trend Micro - Worry Free Business Security 11

• 01 Trend Micro Starter Guide
• 02 How to Purchase Trend Micro - Worry Free Business Security Services from Customer Control Panel
• 03 How to Login to Trend Micro - Worry Free Business Security Services
• 04 How to buy additional licenses for Trend Micro - Worry Free Business Security Services
• 05 How to change Resource limits in Trend Micro - Worry Free Business Security Services

See all 11 articles

Trend Micro - Hosted Email Security (HES) 17

• 00 Trend Micro Hosted Email Security (HES) – Starter Guide
• 01 How to purchase Trend Micro Hosted Email Security from Ingram Micro Cloud Reseller Control Panel
• 02 Getting Started with Trend Micro Hosted Email Security
• 03 How to Purchase Trend Micro Hosted Email Security from Customer Control Panel (CCP)
• 04 How to Renew Trend Micro Hosted Email Security from Customer Control Panel

See all 17 articles

Trend Micro - Cloud App Security 6

• 00 Trend Micro Cloud App Security (TMCAS) - Starter Guide
• 01 How to purchase Trend Micro Cloud App Security from Ingram Micro Cloud Reseller Control Panel
• 02 Opening and Understanding the TMCAS Tab in CCP
• 03 How to: Assign Service User Global Administrator Rights
• 04 How to: Add Resources

See all 6 articles

Microsoft 365 Connect 7

• 01 Microsoft 365 Connect – Purchasing Microsoft Connect Subscription for a New Customer Tenant
• 02 Microsoft 365 Connect – Purchasing Microsoft Connect Subscription for an Existing Customer
• 03 How to Purchase a Connect Microsoft Perpetual Subscription
• 04 How to Purchase a Connect Microsoft Software Subscription
• 05 How to Increase or Decrease the Number of Licenses for Microsoft 365 Connect Subscriptions

See all 7 articles

Connect 14

• 01 Connect - Vendor Escalation Contact Information
• 02 How to – Setup Connect
• 03 How to - Preview the Setup of Connect
• 04 How to Purchase a Connect Subscription from the Ingram Micro Cloud Marketplace
• 05 How to Activate the Connect Subscription

See all 14 articles

Cloud Solutions 1

• How to Synchronize Changes to Online Store Featured