SEPA Direct Debit refers to two schemes: SEPA Core Direct Debit and SEPA B2B Direct Debit. In short, the B2B scheme is only available if you are collecting Direct Debit payments from other businesses.

SEPA B2B applies for all Direct Debit transactions within the Ingram Cloud Marketplace

The B2B scheme is an optional scheme, meaning that not all banks are able to offer it.

Please check with your bank before selecting this option. If the reseller’s bank is not ‘enrolled’, or the reseller fails to notify their bank, the B2B SDD will be rejected

  • Customers – The SEPA B2B Direct Debit scheme can only be used for payers who are businesses - not private individuals or microenterprises. The Core scheme can be used with all payers.
  • Indemnity claim protections - SEPA B2B Direct Debit customers are not entitled to refunds of authorized transactions. Refunds for unauthorized transactions are only possible if the payer proves that he did not agree to a B2B mandate (up to 13 months after the debit date).
  • Timing - SEPA B2B Direct Debit offers a shorter timeline for payment submission ( +/- 1 day before the collection) and a faster response time from the banks in case of technical failure or inability to realize the collection (+/- 2 days after collection).

The first payment can take 5-10 days to clear