mceclip0.pngObjective

You can now view and manage the customers’ orders right from the Unified Control Panel. It allows you to search and view the orders by:

  • Customer Type
  • Order Type
  • Status Type

mceclip1.png How Do I Get There?

  • Login to your Ingram Micro Cloud Marketplace

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  • Once logged in, click on the CONTROL PANEL.
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  • You will be redirected to the Unified Reseller Control Panel.

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mceclip5.png How Do I View and Manage the Customers’ Orders?

  1. As you are redirected to the Unified Control Panel. Navigate and select Customers > Orders.

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  1. You will see the list of the orders.

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  1. Click in the Search box and type the Order number to search the order.

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  1. You will receive the result for your search.

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  1. Click on the Order to view the details.

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  1. You can set the filter to your search results by Customer Type, Order Type and Status.
  2. Click on the CUSTOMER TYPE and:
    • Select the customer type: End Customer, Reseller, Direct Only
    • Click on the Apply button.

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  1. It will show the result as per the customer type.

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  1. Now click on the ORDER TYPE and:
    • Choose your order type
    • Click on the Apply button.

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  1. You will see the list of the orders as per your search criteria.

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  1. You can set the Status type as well and search the order.
    • Select Order Type
    • Click on the APPLY button.

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  1. You will see the list of the Processing orders.

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