Follow these steps in order to download a database to your computer.

 

1) Log in to your Customer’s Control Panel (CCP)

2) Click on the ‘Dropmysite’ tab

3) The ‘Dropmysite’ page opens

4) Click on the Login to Dropmysite button

5) The Dropmysite (DMS) Dashboard opens

6) Click on the backup now (download.png) button corresponding to the database you want to backup immediately

7) You will receive a confirmation pop-up window asking whether you want to create a backup now

8) Click the Yes button

9) You will receive live updates on the progress of the backup

10) The newly created backup will be added to the databases’ backup history list

Highlighted latest backup

 

Here is the complete list of articles related to database backups:

 To see a complete list of all help articles for Dropmysite, refer to the Table of Contents (TOC) in the Dropmysite – Starter Guide.