Note: No option to add users from Customer Control Panel 

  1. Login to customer control panel

  2. Click Trend Micro HES on the left side menu option

  3. Click Open Security Console

  4. You will be redirected to Trend Micro Hosted Email security login page

  5. Click on Administration and select Account Management

  6. Click Add button

  7. Fill all the required fields, select the permission type and customize the permissions then click Save.